Overall rating: 4.631579 / 5 from 19 reviews.
Review topics: ["customer service","grayl","cup","solution"].
"I’d had my grayl for 10 months when it started leaking. I could see that the outer cup was slightly warped but they sell a replacement piece so my filter cup is working and looking new again (FOR 20$)! Actually a few months ago, I replaced the screw on cap (that my puppy ate)! Love this product & that they care about customers long term."
"Perfect fit."
"The replacement outer cap was replaced in timely manner thank you But that was only half the problem The lid has screws that would not stay in backing ou twice Explained this multiple times to your people"
"Everything seems to be working much better . . . . thank you for all of your help , I really do appreciate it."
"These things are great and even better is the outstanding customer service who stand behind their products and respond with such a fun attitude. This company is great."
"The replacement outer cup cured the leaking issues we were experiencing ! Thank you!"
"Loved the Grayl. . We took them to Asia with us to purify the water. Easy to use and loved not having to buy water in plastic all the time."
"We use these a great deal when we travel and are thankful you make them. your customer service for the replacements helped. Thank you so much."
"Travis did a great job listening to my issues and looking at the photos I sent to arrive at a great solution. Thank you Travis and Grayl for your support."
"Not only did Grayl provide replacement parts, they quickly answered questions I had regarding these parts. In the item below: “I use this product for”, there is no “All of the above “ category, which would be accurate. I use it for travel for work, backpacking & hiking, emergency… all of the above."
710ml GeoPress® Ti
710ml GeoPress®
500ml UltraPress® Ti
500ml UltraPress®
GeoPress® Cartridge
GeoPress® Valve
UltraPress® Cartridge
UltraPress® Valve
Backpacks
Hip Packs & Slings
Bottle Carriers
Tote Bags
G-Mod Accessories
Packing Pouches
Titanium Campware
GeoPress® Nesting Cup
Adjustable Bottle Cage
Cartridges
