Review topics: ["quality","design","color","cap","replacement","customer service","bottle","works","water","service","solution","grayl","flaw","purifier","filter","lid","version","grail","trip"].
Reviews
Good but came damaged
"Seems to work well but came with a chip on the inner chamber that connects to the filter. Doesn't affect the function immediately but could see it failing after more uses. Unfortunately, company wouldn't give a replacement for the part despite it being chipped on arrival."
— Simon L. (4/5)
Grayl Replacement Cap
"Wish cap was attached so not so easy to lose. Lost in airport x-ray machine. Wish replacement wasn't so expensive $13 for a cap (with shipping)."
— Ivan L. (3/5)
UltraPress Replacement Spout Cap
"The cap itself is, well, a cap. Twists on fine made well. However, I feel the cap should somehow be attached to the lid itself. The reason we had to order a new cap is, on a recent trip to South America, Peru specifically, where the water is not drinkable. A porter dropped the water bottle and the spout cap came off and he didn't notice. So, far, far away and the bottle could not be used for hiking and adventures."
— Sharon T. (4/5)
Replacement for the Cap
"Worked Perfectly. Wish the cap was tethered to the bottle."
— Marc T. (5/5)
Great to be able to
"Great to be able to buy the replacement but like a lot of other customers would really appreciate a tethered cap :-)"
— Helen E. (5/5)
Safer than not filtering and reduces bottled water.
"Safer than not filtering and reduces buying bottled water. I haven’t tested all that it filters. I have used it sometimes at work when the water tastes funny, during boil water notices, and when hiking/backpacking. I do question on the purification part. I tested the water post filter with a TDS tester and the result is the same as tap water pre-filter. Not sure if that should be the case. I would still use and recommend the product with questionable waters. Especially if traveling in other countries."
— S L. (4/5)
Bottle cap
"Fits perfectly. Wouldn't have needed it if the old one had a tether like my big one does"
— Tim S. (5/5)
Great to have a spare
"Great replacement cap. Lost one once, now no worries!"
— Patsy A. (5/5)
Great replacement cap
"Cap fits perfect. Very happy with the replacement cap for my Grayl UltraPress."
— David R. (5/5)
Excellent Customer Service
"I received a mew Grayl Cup without the cap. Send an email, explaining the situation. I received a reply the next day and the problem was resolved! Great product and excellent customer service! Thank you Grayl!!! Lk"
— Lonnie K. (5/5)