Overall rating: 4.888889 / 5 from 18 reviews.
Review topics: ["customer service","charge","issues","grayl","filter","water","seal"].
"I got a replacement outer cup and inner sleeve on my Grayl Ultrapress after replacing the filter cartridge. It’s working great now. No leaks and I feel confident taking it on hikes and search and rescue missions. It’s nice having a water filtration option that will filter out all concerns."
"Thanks for the replacement! It fits so tight my husband has to remove it for me🥲"
"I bought this cartridge since I already had the spout that would fit on it to update my ultra press"
"I had a deformed press tube and customer service took care of me immediately and shipped out a replacement. I love these filters and I'm very happy with their customer service. Thank"
"I recently contacted Grayl due to a leak in my UltraPress which had developed on a camping trip to the Southwest. I'm not sure why it began leaking at the top seal but it could very well have been the heat to which it was exposed. I don't know. What I do know is that when I contacted Grayl about the problem, they promptly and without argument diagnosed that problem and sent me a new inner press - no charge. I have used the UltraPress all over the world and have never gotten ill from drinking the water and feel good about the amount of plastic bottles that the UltraPress has kept out of landfills and the ocean. This is a great product and a great company!"
"Appreciated you backing your product But after multiple discussions with your Rep. he never sent the cap witch was the main problem"
"My UltraPress was leaking. I noticed that the outer cup was no longer perfectly round. I reached out to customer service and out of an abundance of caution they sent both the inner and outer cup to be replaced. Problem solved."
"I use my Ultrapress daily. I use while traveling, training and at work. The replacement inner press fixed my leak that I was experiencing. My Ultrapress gets used and abused daily and I consistently without fail get better tasting and clearer water"
"So I bought the Grayl ultra lite after doing a lot of research and using a lot of other products such as Sawyer, Lifestraw, UV and pills. So round one my Grayl which was purchased from a reputable third party would leak if it was not upright. This was problematic in a car, in a pack or if it was on its side. I had only owned this a short time so I reached out to Grayl and explained the issue. Grayl stood behind there product and sent me a new cup and a new inner with no charge. I am heading into week two with zero issues with the Grayl after replacing these parts. I am headed out backpacking next week and after that I will do a follow up review. Thanks Grayl for standing by your product. Joe L."
"My inner and outer seal was replaced allowing me to use my Grayl again. Ten stars for standing behind your product!"
710ml GeoPress® Ti
710ml GeoPress®
500ml UltraPress® Ti
500ml UltraPress®
GeoPress® Cartridge
GeoPress® Valve
UltraPress® Cartridge
UltraPress® Valve
Backpacks
Hip Packs & Slings
Bottle Carriers
Tote Bags
G-Mod Accessories
Packing Pouches
Titanium Campware
Titanium Stove
GeoPress® Nesting Cup
Adjustable Bottle Cage
Cartridges
