Good as new
"My original outer cup was fitting loose and it would leak when I tipped it purchased a new outer cup and filter, and I am back in business"
Overall rating: 4.9574466 / 5 from 47 reviews.
Customers appreciate the responsive customer service and the well-thought-out design of the GeoPress Replacement Outer Cup. This replacement part ensures you can continue using your GeoPress bottle without interruption.
Review topics: ["design","customer service","replacement","issues","support","service","bottle","cup","filter","water","tasting","solution","system","flaw","chat","grayl"].
"My original outer cup was fitting loose and it would leak when I tipped it purchased a new outer cup and filter, and I am back in business"
"My grayl started leaking and I contacted the company, since they have a 10 year warranty on their products. I got a quick response and resolution from the representative, and next thing you know I have a replacement outer cup at my door! Thanks for being very responsive to my situation!"
"Very good service! Always quick to respond to my questions. Good products."
"After losing the outer cup I was happy to see that you could get a replacement!"
"I had a cracked outer case and grayl replaced it after some back and forth. No reason for the casing to crack but it did and grayl made it right in the end"
"Customer service was excellent! Thank you so much Travis!"
"Our replacement Grayl GeoPress is tight and does not leak!! Awesomely!!"
"Replacement works as expected, fixed my issue, thank you!"
"Talked Travis told him my outer shell was warped and he sent a new one. Professional and courteous every step of the way. Very simple and straightforward, reward that guy for great customer service"
"Great and responsive customer service. I have recommended your products to friends and also to individuals looking to purchase in the big box store. Hopefully it has generated business."